I will not blog about work, I will not blog about work….WTF, I’ll blog about work!
In keeping with my usual habit of refraining from talking about the job I have to hold down for the sake of bills and such, this will be highly general.
Of course, you don’t need to know many particulars to understand the frustration involved, but here’s the run down:
I am working on a very important project (which isn’t saying much…in a world of MBAs–which, incidentally, stands for Massively Big Assholes–every potential for a dollar is like the cure for cancer….which would actually make them the most happy as they could totally charge for that…..). It’s highly visible, yadda, yadda, yadda. The whole world of my employer knows it’s huge, and apparently those of us stuck working on said project are allowed to ask for anything and everything we deem necessary, probably including ponies (but not including time off or a bigger paycheck).
Sweet. So, I need certain information for said project. I don’t have it, and I am not the best person to access it, and it’s essential and has all manner of muckity-muck people concerned until I get it. So, on orders of muckity mucks, I had to A) write a report on what I knew about the data I needed B )identify who would be the best people to get this data and C) provide a go-forward plan for making sure that data stays updated and at my adorable fingertips.
So, I do some research, write a very concise report in the form of a two page outline stating what the data should be, what I’ve found so far and what else I needed. I also wrote up an action plan for who the best source was AND….I even made suggestions on where said source could start the inquiry to complete this whole picture and provide me with the awesomeness I’m seeking. In reality, the source I tagged OUGHT to have all the information already, but that assumes the source was taking care of its actual job, which, pffffffffffft. Ya. Richtig.
Anyhow. This little report got sent to the responsible source….and cc’d to muckity mucks….several weeks ago.
I have LITERALLY sent an e-mail asking for an update every. single. week. since. then.
And if you guessed that I haven’t had jack shit back….you’d be almost right. A couple of weeks ago I had a whole message of excuses (none of which held water….they were all issues either answered in my little summary report, or which they could have asked me for because it was intuitively obvious from the mere fact that I wrote the summary that I had the information they needed to get started doing this job). Other than that, I’ve had nothing. The muckity-mucks I’d CC’d got some messages promising information the next day….we’re not going to talk about how many weeks ago that “next day” was. So, I wrote something no one bothered to read AND, I’m still without data that really should have been an easy pull for someone.
So, my blood pressure? Kinda been on the uphill side of things. Gonna have to eliminate salt to try and balance out the impact of the stress of being ignored. I might also need to consider investing in a punching back to eliminate the potential for me being brought up on assault charges.
Is it really so difficult to at least acknowledge a request with a “We’re working on it?” When someone asks you for an estimated date when you could have a finished or even mostly finished product (that’s right–this whole time? My actual question has been “Please let me know when you think you might have an initial draft of the info.”), is it really so hard to say, “I think I might be able to get you something by next Tuesday, and I’ll let you know if that changes”? Seriously, that’s all I needed!
WTF, yo. Just, WTF!